Vanyne LLC (“Vanyne LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our home and living products. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

  • Personal and Contact Information: Name, email address, telephone number, billing address, shipping address, and other contact details.
  • Order Information: Products purchased, order details, transaction records, delivery information, and customer service communications.
  • Payment Information: Payment-related information necessary to process transactions. Payment information may be handled by third-party payment processors. We do not intentionally store complete payment card numbers on our own systems.
  • Technical Information: IP address, browser type, device information, operating system, referring URLs, and general website usage information.
  • Cookies and Similar Technologies: Information collected through cookies and similar technologies to help operate, secure, analyze, and improve our website.

2. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including:

  • Processing and fulfilling orders;
  • Confirming purchases and providing order-related communications;
  • Arranging delivery and providing shipping updates;
  • Responding to customer inquiries and providing customer support;
  • Processing payments and preventing fraudulent or unauthorized transactions;
  • Maintaining the security and functionality of our website;
  • Improving our products, services, and website experience;
  • Understanding website usage and customer preferences;
  • Complying with applicable legal, regulatory, and accounting requirements; and
  • Protecting our rights, property, customers, and business operations.

3. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide our services. Depending on the circumstances, information may be shared with:

  • Payment processors and financial service providers;
  • Shipping carriers, delivery providers, and fulfillment partners;
  • Website hosting, analytics, security, technology, and service providers;
  • Customer support and business service providers;
  • Professional advisers, where necessary; and
  • Government authorities, regulators, courts, or law enforcement when required by law or when reasonably necessary to protect legal rights.

We do not sell personal information as a source of revenue. We may disclose information to service providers and business partners as necessary to perform services on our behalf.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, web beacons, and similar technologies. These technologies may help us remember preferences, maintain shopping functionality, understand website traffic, improve website performance, and support security.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality, including shopping or checkout features.

5. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal compliance, dispute resolution, fraud prevention, and enforcement of our agreements.

When personal information is no longer required for these purposes, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal information, subject to applicable legal exceptions;
  • Request information about how your personal information is collected and used;
  • Opt out of certain marketing communications; and
  • Exercise other privacy rights available under applicable law.

We may need to verify your identity before completing certain privacy requests. We will process valid requests in accordance with applicable law.

8. California Privacy Rights

If you are a California resident, California privacy laws may provide additional rights regarding your personal information. Depending on the circumstances, these rights may include rights to know, access, correct, or delete certain personal information, as well as rights concerning certain disclosures or uses of personal information.

Vanyne LLC does not sell personal information for monetary consideration. We also do not discriminate against customers for exercising privacy rights provided by applicable California law.

To submit a privacy request, please contact us using the information provided in the Contact Us section below.

9. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.

10. Third-Party Websites and Services

Our website may contain links to or integrate with third-party websites, services, payment providers, advertising platforms, or other technologies. Third parties may have their own privacy policies and practices.

Vanyne LLC is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.